Settings: Gear Alerts

In this video we have a look at the gear alerts tool which lets you decide which user(s) should get alerts for each category of gear at each site.


Introduction

This guide explains how to use the "Gear Alerts" setting to manage and customize the distribution of gear alert emails to the administrator and users.

By default, all alert emails, such as those for end-of-life equipment or approaching/overdue inspections, are sent to the primary admin email address. Using the Gear Alerts tool makes these notifications more useful by directing them to the relevant person.



Main Functions of the Gear Alerts Tool



1. Setting up Distribution Lists

This involves deciding which users should receive alerts for specific equipment based on category, activity, and site. Key features include:

  • Relevance: Assign specific users to receive alerts for certain categories (e.g., assigning specific staff to PPE equipment at a climbing center site).
  • Scope: Choose to apply a distribution list to a specific activity or an entire site.
  • Catch-all Alerts: It is recommended to set up an alert for equipment not assigned to a specific site to ensure no items are overlooked if their location is unknown.


2. Adjusting Email Structure

This function allows for customization of the email format by changing the subject lines for inspection, testing, and servicing emails to provide more context than the standard system text.

3. Important Pre-requisites

To ensure the distribution of alerts works correctly, you must verify that email alerts are enabled in your account profile: